Business IT Support Plans

Business IT Support Plans

PC Link Business IT Support Plans provide a range of different options from simple prepaid support hours right up to Gold & Platinum plans that offer proactive IT management and unlimited support for your business at a fixed monthly fee.

When you’re running a business, whether large or small, the daily challenge of optimising the performance of your IT system is likely to be considerable.

PC Link affordable proactive maintenance plans include planned service for your network, significantly reducing possibilities for unplanned outages. PC Link state of art software plus a dedicated engineer will monitor your network, servers, workstations, and key points of failure such as network routers, hubs and switches, and other network electronics on a regular basis. You can rest with the assurance that all reasonable measures are being taken to prevent such disruptions as virus attacks, network intrusions, and other network security exposures.

Our Business IT Support plans designed to keep your network operating at its full potential. Detecting and correcting faults in your system before they become a problem is a logical approach to preventing costly unscheduled downtime.

This aligned with our consultative account management and solution designs, we can ensure that not only are your systems reliable but that you are planning for the future as well as implementing solutions and technologies that will constantly keep your business ahead of the rest.

We Spend more times avoiding problems, so you can spend less time dealing with them.

How Proactive is your current IT provider?
Our support plans are tailored to your needs, make contact with us today to find out the right plan for you!

Try our service and you will immediately see the benefit

Some of the Benefits of our IT Business Plans:

  • Regularly scheduled maintenance via a dedicated engineer + a backup engineer
  • Proactive monitoring and maintenance to eliminate potential issues before they develop into serious problems through scheduled manual check-ups plus 24x7x365 software monitoring
  • Avoid unforeseen equipment breakdown and increase staff productivity
  • Have fixed service costs for easy budget planning
  • Increased staff productivity through better performance and reliability of your IT systems
  • Fewer “crises” is experienced
  • Priority Support
  • On-Demand Phone & Remote Support – we become your ‘own’ IT department
  • Discounted consulting and support rates
  • Total cover for your server. If it fails we will fix it for FREE*

“PC Link Proactive IT Support helps your businesses in detecting and correcting faults in your system before they become a problem. This is the logical approach to preventing costly unscheduled downtime at a fixed affordable monthly cost.”

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    "Ramez did an excellent job"

    Elena & Sam Evenberg   

    ". . . [he] was prompt, knew exactly what he was doing - fixed the problem fast"

    Alison Sharpe   

    "Excellent - responsive. . . Better than prior Apple consultants whom I used for years. highly recommended"

    Don Shaw   

    "Mina's service was both quick and professional. Our Computer problems were attended too on the same day and resolved within a very short time. It was particularly reassuiring that, within one week of resolving the problem, he telephoned to check that everything was fine. I woud be happy to recommend his services to anyone."

    Chriss J, Hassle Grove   

    "He's terrific! Quick, reasonable and friendly".

    Tara Aronson   

    “Its good to know someone knows his stuff. I will definitely use your service in the future. Thanks again”

    Eddy Taher   

    "My wife and I operate home based consulting businesses. Ramez has excellent personal and outstanding IT skills, is responsive and provides a superb support service. We unreservedly recommend him."

    George Micallef   

    7 Reasons Why Choose Us?

    Same Day Service Guaranteed

    Same-day-serviceOur technicians are ready to help you 7 days 8am-8pm. Call us before 10am Monday-Friday and a technician will be dispatched the same day but don’t panic just call us and we will get a technician to you promptly.

    All Work Guranteed

    We offer 30 days guarantee on all repairs for your peace of mind.

    Local Support

    Our local engineers will get to you fast. We understand technology is vital for your business and we promise not to keep you waiting.

    No Fix No Fee

    no-fix-no-feeWe make it our business to be straight with our customers. With over 30+ years of IT experience we most likely to have your issue fixed fast and economically, however if we run into a complicated issue we don't try to baffle you with jargon. Instead, we explain the problem, leave, research the issue, and until we find the fix you won't have to pay us a penny. In some instance where complex hardware issues we may have to take your hardware offsite to our repair center

    Extened Support 7 Days 8am – 8pm

    24hrOur Team is there to help when you need it. We understand businesses go over "traditional" business hours. We understand business and its needs and we are by the phone to help.
    In fact; we also offer after hour emergency services (excluding holidays) so we got you covered 24/7

    No Call Out Fee

    * applicable for home users
    No need to take your computer to a computer shop. We come to you 7 days a week 8 am - 8 pm. at no extra charge. Just one other reason why our service stands out.

    Competitive Pricing. Per Hour or Fixed Price

    fixed_price1For peace of mind, we offer fixed price service for some common IT Support issues.
    Our technicians are highly trained and will fix all your IT issues without having a bill shock
    Some of our fixed price includes Virus & Spyware Removal, Computer Upgrades, Home Networking, Computer Tune-Up, Laptop screen replacement, and more...
    Due to the size of our client base we are able to offer competitive pricing

    For your convenience, we bring IT support for you 7 days a week 8am-8pm*

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